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Privacy Policy

The purpose of this Data Protection and Privacy Statement is to inform our users of how Puro Water Pte Ltd and its subsidiaries referred to in this statement as "we","us", "Puro", "Puro Water", mange Personal Data which is subjected to Singapore Personal Data Protection Act 2012.

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This Data Protection and Privacy Statement sets out on how we collect, use or disclose Personal Data from your that you may have provided to us through our website or otherwise.

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By providing us your Personal Data on whether through our website or otherwise, you consent, agree and accept that we, as well as our respective representatives and/or agents may collect, use disclose and share amount ourselves your Personal Data as described in this statement.


We are committed to protecting your privacy and this statement summarises the personal details we may collect from you during your use of the site and what our representatives and we will do with them. Any changes to our privacy policy will be posted on this page.

If you submit your personal details to us as described below you will be deemed to consent to their use by us in the ways indicated. The information we may collect and purposes for which it will be used are outlined below.

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Use of Cookies

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Cookies are small file text files which are placed on your computer by the websites you visit. They are widely used to make websites work and to distinguish unique users and how they use the site. The data collected is anonymous and contains no personal information.

Session Cookies are used on the Puro site in order for some elements of the site to function such as “recently viewed” and “product compare”. A session cookie only lasts for the duration of a visit to the site.

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The site also uses Google Analytics in order to track where our visitors come from and what parts of the site they use most. This helps us to make improvements to enhance your experience when using the site. Google Analytics Cookies do not collect personal information about visitors to the site. More info on Google Analytics can be found at https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

If you would prefer not to accept cookies it is possible to disable cookies by changing the web browser settings on your computer or mobile device. 

By clicking accept you are consenting to the placement of cookies on your computer. If you choose to disable our cookies, you will not be able to experience the full functionality of the site.

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Personal Data

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In this statement, "Personal Data" refers to data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which the organisation has or is likely to have access. 

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Such examples of Personal Data that you may provide to us include and not limiting to your name, telephone number(s), email address and any other information relating to individuals which you have provided us in any form you may have submitted to us, or via any other form of interaction.

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Collection of Personal Data

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The Personal Data we collect varies depending upon the purpose of the collection and the product or services we are providing to you.

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Generally, we may collect the following types of personal data from you directly when you;

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  1. Visit our website with a cookies-enabled browser or register a user account with us or use some of our website product or services and apps including establishing any online accounts with us;

  2. Create an account, profile, subscription to our mailing list or any other forms of marketing promotions and activities;

  3. Conduct any online transaction such as online shopping or purchases on our website or through our third party service providers we may use from time to time;

  4. Download or use any of our mobile applications (apps);

  5. Enter or respond to our sales or marketing promotion, initiatives or contest from our website or social media;

  6. Interact with our sales or marketing representatives via telephone calls, face to face or digital meetings, emails or submitting comments, feedback or review to us using our website interface and disclose your Personal Data in any other way; and

  7. Submit your Personal Data to us for any other reasons apart from the above stated.

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If in any case you have provided us with any Personal Data relating to any third party (e.g information from your family members and/or friends) for particular purpose, by submitting such information, you warrant and represent to us that you have obtained their consent to provide us with their Personal Data for respective purpose.

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Use of Personal Data

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Puro Water and our third party service providers may use your Personal Data for the following purpose:

 

  1. Register you as a member of any of our programmes to provide you with the benefits of such membership;

  2. Facilitate your online transactions;

  3. Facilitate your participation in our sales and marketing promotions, initiatives or contest;

  4. Sending you promotional or marketing material such as promotion or discount codes via email, phone or telephone where deem appropriate;

  5. To answer or provide you with assistance in any other way which includes without limiting to resolving complaints and handling requests: and

  6. For any purpose which are reasonably related to above-stated.

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How Do We Share Your Personal Data

 

In order provide better services to you, we may share your Personal Data with the following entities:

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  1. Third-party vendors and service providers such as agencies or subcontractors​ who are employed by Puro Water to perform business, support and/or other administrative functions such as sales, marketing, logistics and delivering of orders;

  2. Third-parties whom we may conduct joint marketing and/or cross-promotions for the benefit of our customers; and

  3. Third-party professional advisers such as lawyers, auditors and accountants.

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Some entities may be located outside of Singapore and in this case, your Personal Data maybe transferred overseas from time to time for each respective purpose. Such transfers will be carried out in accordance with relevant data protection laws.

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Third Party Websites

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Puro Water websites may contain links to other third party websites or microsites whose privacy policy might be different from ours. If you have submitted Personal Data to any of those sites, your Personal Data will not be subjected to this statement

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Data Security

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We will take reasonable care to keep your Personal Data secure but we cannot be held liable for any lostt you may have suffered for unauthorized access or loss of ny data provided to our websites.

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We cannot guarantee the security of data that you chose to send us electronically. However, we will take reasonable precautions to protect your information from loss, misuse or alteration.

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Contact Us

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If you have other questions on your use of your Personal Data, please kindly send to sales@ourpurowater.com

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